Site Editor User Guides
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BEGINNERS GUIDE: START HERE
How Do I Use the Site Dashboard?
How Do I Use The Site Editor?
How Do I Save My Work?
How Can I Undo a Change?

​DESIGNED FOR ACTORS
​​How Can I Update A New Resume or CV?
​How Can I Upload New Headshots?
How Can I Upload A New Demo Reel?
​How Can I Upload A New Voice Reel?

​TEXT & IMAGES
How Do I Add Text to a Site?
How Can I Upload Images?
How Can I Resize Images?
How Do I Upload Multiple Images with  Slideshows & Galleries?
​How Can I Upload PDFs, Powerpoint  Slides, and Other Docs?
How Do I Create Links?

VIDEO & SOUND
How Do I Add Videos to a Site?
How Do I Add Sound or Audio Files to a Site?

BLOGGING
How Do I Create a Blog Post?
How Do I Schedule Posts to Go Out Later?
How Do I Edit or Delete a Blog Post?
How Can Visitors Follow My Blog?
How Do I Use the Disqus Comment System?
How Do I Use Facebook's Comment System?
How Do I Manage Blog Comments?
How Do I Edit a Blog's Sidebar?

PAGE MANAGEMENT
How Can I Add Pages to a Site?
How Can I Manage Pages?
How Can I Better Organize My Site Navigation?​​

SOCIAL MEDIA INTEGRATION
How Can I Add Social Media 'linking' Icons To My Site?
How Can I Add Social Media Streams To My Site?
How Can I Add a Facebook Like Button?
How Can I Verify My Site with Pinterest?
​How Do I Share Scheduled Blog Posts to Facebook and Twitter?
How Can I Disconnect My Site From Facebook or Twitter?

FORMS
How Do I Create a Contact Form, Survey or Poll?
How Can I Change My Contact Form Email Address?
How Do I Add a Newsletter Sign-Up Form?

TROUBLESHOOTING
I Can't Upload Images or Files
I'm Not Receiving My Contact Form Submissions! Why Not?

I Can't Upload Images or Files!

Having trouble uploading a file or image?  Take a look at this short troubleshooting guide to get back on track. 

Note that you should use this guide only if you've received an error message regarding an image or file upload, or if the option to upload files appears to be broken in your account in some other way. If you're just not sure how to upload an image, read the instructions for image uploads instead.

Upload Limits: You can upload an unlimited number of individual files of no more than 250 MB each (except for video, video can be up to 1 GB per file).  Make sure the files you're uploading do not exceed the limits. 
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Clear Your Cache: Clearing your browser cache is often a great fix for annoying little problems that come up.  You need to clear the cache, close the browser, re-open the browser and then log back in to your account.  If you're not sure how to clear your cache, see:

http://www.refreshyourcache.com/
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Try a Different Browser: Our service usually works perfectly with most flavors of Firefox, Safari, Chrome and Internet Explorer.  But if clearing the cache doesn't help out, switching to any other browser than the one you're currently using may be the way to go. 
 
If you're not sure which browser you're using now, take a look at Google's excellent whatbrowser.org. It'll tell you which browser you're using right now and even allow you to update it to the newest version (should there be a newer version than the one you're using). 
  
You can download Firefox here

You can download Chrome here

You can download Safari here
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Check Your Browser Extensions: Most browsers allow you to install third-party extensions that "add" functionality to the browser. Some extensions are useful. Many are not. 
 
You may have installed an extension to your browser without even knowing it and some extensions can interfere with programs like ours. So it can't hurt to open up the settings for your browser extensions and turn any / all off them to see if this allows you to upload images without trouble.